Other FAQs

Do I need a referral to have my (or my child’s) hearing tested?

No, you do not need a referral to have your hearing tested. You can simply call us and make an appointment. We will however (with your permission) write to your regular GP with your test results and any recommendations we may have.

I have heard that pensioners can receive free hearing services. Where can I find out more?

Yes! Pensioners can receive free hearing services. Read more here….

I currently receive free hearing services but attend another hearing clinic. Can I change my hearing provider if I am not happy with the service or I want to attend a clinic in a more convenient location?

Yes! You are able to relocate to a different registered provider. You simply need to call the Office of Hearing Services on   1800 500 726 and request to relocate. Read more here.

Why do hearing aids cost so much?

Sometime people are surprised at how much you can pay for hearing aids. It is important to keep in mind that you are not just paying for the hearing aid, but the ongoing rehabilitation program associated with providing you with a total hearing solution.
Further, if you pay (for example) $5000 for a pair of hearing aids, you can expect them to serve you well for between 3 – 5 years. Effectively you could be paying less than $3.00/day to enjoy conversations with loved ones, social and sporting activities, music and movies once again. Money well spent?

I only have a little loss now. What is the risk in waiting for a while longer? Will things get worse?

Hearing aids cannot completely avoid the loss that comes with age and the impact of years of noise. We are all going to lose some hearing. However, being able to makes sense of what we hear depends upon our ability to differentiate sounds, to locate their source, and to process what we hear. These abilities decrease unless the hearing pathways are stimulated by use. So, while you may not speed up the loss by waiting, you could reduce your ability to adapt to a hearing aid when the time comes that you really need one. Your best course of action is to contact a hearing specialist, have a test, and then discuss the options.

Who is responsible for the funky hearing aid photos?

The photos were taken by photographer extraordinaire Peter Kilkeary. You can find out more about Peter at http://www.peterkphotography.com.au/